Wisdom is never violent: where wisdom reigns there is no conflict between thinking and feeling.
Carl Jung
But, I'm right!
Global events demand the attention of each one of us. We have strong opinions. Such firm beliefs. Furthermore, we are right! I am right. You are right. We have reasons that are good enough for us - every one of us - that to refuse to adapt, or change, or grow.
Good enough reasons to protest. Reasons that are strong enough that we won't protest. Ideologies and understandings that demand attention. It is so very important that I be right.
For this reason, and a thousand others, we squabble with and shame and harm one another. And we each claim wisdom in the moment of heated action or argument. Equally, we argue understanding through inaction and passivity.
Is that really all there is to it?
Thomas Merton says that compassion is the acceptance of the interconnectedness of all things. So , the state of my heart is reflected in the condition of the world. This may be for peace, or for strife. It could be for goodness, or for greed. Perhaps it will be for love, but it could just as easily be for judgement.
In a wildly disrupted time (pandemic, human rights upheaval, economic disparity, and so on and on!), we have actual control over very little. Really? We have control over one thing: our Self. Who we will be. How we will be. What if your way of being has a ripple effect? What might you determine that effect to be?
For today, we here at Donate a Car Canada will continue to hold to our intention of providing exceptional donor and charity care in a wobbly world. Hands steady-at-the-scrap-car-wheel. Aiming for wisdom and compassion. And this despite our (considerable) differences of thought, belief, and certitude! We're all in this together.
Good customer service is the go-to for Canadian business. How does that land with you? 'Too strong a statement? Maybe you have a bit of a love-hate relationship with the service industry. Or, if you're a lucky gal like me, you encounter good to exceptional service everywhere you go.
Chilling on the 'phone
We are in unprecedented times (I believe that's the new buzz word? And an apt one it is!). Every service we attempt to access is embroiled in a new business normal. If you're deemed essential, you're working like a drone. 'Probably for less pay. Furthermore, you're punching in hours and rolling out results just as quickly as you can type, haul, drive, teach, ring-up, or cheerily choke out one more, "Good afternoon! How may I help you today?"
Like you, I've spent more time on hold in the past few weeks than I'd spent in the past several years combined. So many hours spent (musac pulsing in my offended ears) waiting for my essential server to assist. And assist they have. Every time. Knowledgeably, kindly, and efficiently...if a bit wearily.
In most recent days, I've had the chance to be the one offering a service on that same phone. I'm the one you've grown to dread: the telemarketer! Well, not exactly. I'm not selling anything at all. But I have been cold-calling area mechanics to let them know we're here to help. We can haul junkers from their properties quick-as-quick, and for free. Regardless of what's on offer, cold-calling is not always equated with good customer service!
Above the crowd
In reaching out to hundreds of Calgary businesses I've noticed some stand-out responses. Good customer service begins with that first "Hello! *insert company name here*, Bill speaking..." A gal can tell right off the hop if she's encountered a professional. I hear the layers of busy, work-weary, bored, and disinterested. Moreover, I know if you're placating me, or if you care about me as a caller.
A hang-up, "Click!" is rarely the answer to my offer of free tow support on behalf of our 900+ Canadian charities. "I don't have time for this!" is an occasional, frazzled response. But most often, in this deliciously polite country of ours, those busy mechanics hear me out. They ask questions. They express interest in receiving information for their customers (because what we provide their business will only help the people they serve every day).
In Calgary, two companies stand out as offering extraordinary care over the phone. These shops are clearly busy, but their calls are answered with patience, curiosity, and genuine interest. Who are these staff-who-made-my-job-a-joy? Auto Pro (you name the location, they're wonderful!), and OK Tire. OK Tire, particularly, made a mundane task feel like a purposeful and important gig.
While we can't speak to their car repair services, I know with certainty that they have good customer service on offer at the switchboard. That's no small thing in strangely tired and stressed-out times.
Your free tow
'Interested in taking advantage of our free tow support for yourself? Check us out...
Finding peace in a disrupted time is tough. For many of our receiving charities, that's they're work-a-day gig. They companion people in disrupted life circumstances.
What is peace, anyway?
The word peace may mean something different to you than it does to me. For some, peace is a feeling of calm, or the absence of conflict. Some people experience peace as the lack of any emotion at all. Others feel at peace when they have a sense of control in their lives.
I've come to identify peace as a quiet heart. Sometimes that means a feeling of spaciousness in my mind, heart, or even body. Another way of describing that is the ability to take a deep, deep breath -- a feeling of relaxation and permission even when circumstances are very difficult.
That seems to be an important thing about peace? It is a sense of rightness, quiet, or well-being even when things all around are wobbling. Maybe even downright awful.
Can I find calm...even now?
What has the COVID-19 Pandemic been like for you? Are you having difficult finding peace in the midst of global fear? There are resources near you that can give you a little back-up if that's what you need. Seek them out. Your mental, emotional, spiritual, and physical health are worth the effort.
You may be someone who has had a gentle experience of this unprecedented upheaval. If so, might you be one who offers peace to others? You may be one of the helpers. If so, thank you! Please take care of your Self while you're reaching out to others. And if you're having moments when a quiet heart is illusive, reach out for your own supports, ok? We need you to keep getting your own cup filled up so that you can continue to share with others.
What DACC is doing to help
Here at Donate a Car Canada we continue to work through this crisis time to aid Canadian charities in their ongoing work. Sometimes cool cash is the best way to bring calm into the midst of a storm. Part of our role in all of this is to keep right on processing vehicle donations. Those donations result in the much-needed dollars our charities depend on to keep purveying goodness in our hurting world. Thank you for considering how you might be a part of that!
Self-isolation. Quarantine. Social distancing. COVID-19. Home school. PPE. The language and practice of our times has shifted forever. Virtually overnight, we've adopted a new set of priorities (toilet paper!). Our vernacular includes words that we had little frame of reference for when the calendar flipped to 2020.
Living in our Sci-Fi-like world
What has it been like for you to suddenly face into a world where masks, gloves, and empty grocery shelves are commonplace? Are you doing well?
In my other life I have a unique "job": I listen for a living. Not as a therapist or counselor, but as one who holds story and asks questions. Challenging questions. Questions that help us to sink deeply into the mysteries and fears and wonderments of life. "Why is there suffering?" "What can I do about feeling completely overwhelmed?" "Is grief a form of mental illness?" "Am I broken?" "Is there a God? And if there is...what the heck is going on here?!"
The weird and wobbly shift we're experiencing globally burbles those questions to the surface for some of us. When getting in a car and driving to run an errand feels like you've landed in a B-grade pandemic movie...well...it can get the curiosity about the deep things stirring.
Boredom...and overwhelm
Do you have the sense that we're living in an altered reality of extremes? Those who are isolated alone, without work or resources, facing into unrelenting boredom. Others who, overnight, began juggling full-time work, hands and eyes-on parenting, and pandemic fears. Seniors with loved ones desperately reaching toward them; elderly feeling abandoned and fated to fall sick...alone. Essential workers grinding out hours of minimum-wage labor in the face of moment-by-moment risk of illness. Helpers (so many many many helpers) working flat-out to heal, relieve, come alongside suffering.
Where do you land on the spectrum? Are you okay? Maybe you feel this is all a hoax and you're just weary of the news reel. Perhaps you're grateful for the relief that the demand that you remain at home has brought into your overworked, over-extended life?
We're all in this together
However we're experiencing this wildly disruptive upheaval, we're all in it. Those of us that have enough food to eat and a place to shelter (in self-isolation...with, or without loved ones) may come through this quite comfortably. Many will suffer much more intently. There are speed bumps to getting medication, mental health care, financial aid, and the critical social contact of human touch. Some families are sardine-canned into tiny living spaces. Some rough and rocky relationships are unsafely confined behind closed windows and doors.
Our entire charity roster has taken a tremendous hit as everyone collectively holds their breath. As many of us clutch our wallets and resources close: what if I need what I have? What if there isn't enough to go around? I feel this shift in myself, absolutely. Where I might typically give without thinking? Now, I think carefully and do the math slowly.
When giving money and groceries isn't an option
Donate a Car Canada continues to work on behalf of almost 1,000 Canadian charities. If you need more space in your garage to create a little distance between you and your self-isolating loved ones, consider donating that recycle-ready car through our program! Clear the driveway. Clean out that back patch in the yard that's been cradling your, "I promise I'm gonna' fix it up one day!" old collector. We can help you reach toward the cause you love!
Coronaviruses are transmitted between animals and people. SARS-CoV was transmitted from civet cats to humans and MERS-CoV from dromedary camels to humans. Several known coronaviruses are circulating in animals that have not yet infected humans.
Common signs of infection include respiratory symptoms. Fever, cough, shortness of breath and breathing difficulties can present. In addition, in more severe cases, infection can cause pneumonia, severe acute respiratory syndrome, kidney failure, and even death.
Standard recommendations to prevent infection spread include regular hand washing. Morever, covering mouth and nose when coughing and sneezing, as well as thoroughly cooking meat and eggs is smart. Not only that, avoid close contact with anyone showing symptoms of respiratory illness such as coughing and sneezing.
WHO on Coronavirus
Global News on COVID-19
COVID-19 cases in Canada are mild. Canadian cases are all travel-related.
How to take precautions
We are not strangers to the threat of pandemics or outbreaks. As you recall, SARS, the bird flu, and others have all grabbed our attention in recent years. What is a wise response to concerning news about health risks such as these?
While panic and catastrophic thinking are unhelpful, a measured approach to having a stock of ready supplies may bring some peace of mind? Toiletries, water, non-perishable food, and a stack of really good books may be a good place to start. Two weeks' worth won't take up much space, and it may come in handy.
If you're symptomatic, stay home. We can each do our part to stem a spread if we ourselves are unwell. This is good practice with any flu or cold: we can respect our selves and our others simply by resting and healing when we're sick.
While you're tucked in
If you're under the weather and finding some unexpected down time, consider our 800 charities and the work they're doing to aid the vulnerable, ill, and unseen every day.
International Justice Mission partners with local authorities in 19 program offices in 11 countries. There they combat slavery, violence against women and children, and other forms of abuse against people who are poor.
Today, more than 40 million people live in slavery. IJM believes we can end slavery in our lifetime.
The mission
International Justice Mission is facing into our world's most dangerous and dehumanizing human rights violations: slavery, trafficking, and citizenship rights. Cybersex trafficking and land theft. Police abuse of power, as well as sexual violence against children.
What is our part in ending slavery?
In short? We can give financial support to the professionals, experts, and volunteers on the front lines. IJM brings clarity and meaning to how our dollars add up:
$25.00 will provide an aftercare kit for a child rescued from cybersex trafficking, and $55.00 - $150.00 will build a thatched home for a family freed from slavery.
Furthermore, $250.00 ensures urgent medical care for a child victim of sexual violence.
Training modules to educate communities about cybersex trafficking and equip local organizations to prevent this horrible crime are put in place for a gift of $1200.00. For $2,260.00, you can sponsor an IJM lawyer to better protect a child from sexual violence.
And, should you have the resources, $8200.00 will fund one rescue operation to free people living in slavery.
Adding it all together
Every donation dollar matters. For some of us, even a small monetary gift is hard to scrape together. If this is a cause that compels you to compassionate action, but you don't have money on hand, consider donating that old car. We'll turn your clunker into a cash gift for the IJM.
New charities join our program each month. As a result, we have over 1,000 to choose from. Your vehicle donation dollars will go to the organization that matters to you.
In the beginning
Before Donate a Car Canada was launched, there was only one vehicle donation program available in Canada. The charity facilitated car donation well. It led our founders to consider: could vehicle donation be a means of support for those who suffer from many illness? Moreover, what if we imagined beyond illness and into other forms of marginalization and need?
When I joined DACC in 2012 we had just over 80 charities on board. And now? Just over a decade later, we have charities seeking us out and asking to join the program. Combined with our own diligence in keeping invitation to join alive, this means hundreds of active charities are benefiting.
December's new charities
Consequently, even in our quietest season, new charities sign on to receive the monetary gifts that come from your car donation.
For example, in December, five new organizations were added to our offering:
As you can see from the cross section of new charities added last month, the choice of charity is broad. Perhaps you'll choose by region of the country. Or, your decision can be made by personal experience of celebration or suffering. A choice may be based on interests and curiosity. Our participating charities are varied and each attend to a unique aspect of our Canadian experience.
We welcome your calls, queries, and submissions, so if you have a vehicle that is ready for donation, reach out. Our staff cover long hours to ensure that you receive donor support well into the evening, and on weekends. Our charities don't need to do anything at all! Their only responsibility, once signed on with the program, is to issue tax receipts in a timely manner. This, too, benefits you as the donor.
Ready to make your charity choice? Consider one of our newly signed organizations, or select from our 900+ long-term participants. We look forward to hearing from you!
5 start testimonials speak to the heart and soul of who we are at Donate a Car Canada. Priding ourselves on excellence in donor, charity, and agent support alike, we reach for those stars.
What donors have to say
" My service has been fantastic, everyone was very helpful the tow truck driver was here when he said he was going to be and very friendly. I am very happy I chose to donate my car to such a professional and great company. Thank you! " (Alex)
"The towing company called in a timely manner, and pickup was arranged right away. They came within the hour, as promised, and the driver was very friendly.This is an excellent service, and I have recommended it to many people who may be in a similar position to donate in the future. We are so happy we could do this to support the SPCA, and delighted the process was so seamless.Thanks again!" (Maureen)
"I received an email from Donate A Car Canada saying that they have forwarded the net sale proceeds of our 2004 Dodge Ram 1500 Hemi to The Farley Foundation in the amount of $2744.87!" (Kevin)
When things go wonky
We welcome all feedback here at Donate a Car (not all can be 5 star testimonials!). Sometimes donors misread information, and sometimes we run into a glitch in service. We take this so seriously each time it happens. And we post the unhappy testimonials right along with the happier ones.
Kelly noted, " From start to finish the service provided by Donate A Car was excellent. The process was simple and the service couldn't have been more impressive. I was only disappointed that the value of metal has dropped so much lessoning the value of the donation. As the tow truck driver pulled out I thought to call the tow company personally and compliment the professionalism of their driver, he maneuvered our narrow driveway and had everything loaded and paperwork sorted in no time. It was a real pleasure to have dealt with Donate A Car. Thank you"
Even if something more serious occurs (like a mix-up with documentation, or a complication with an estate), our DAC staff are immediate and caring in their hands-on response. Our response time with unhappy donors is same-day wherever possible, and our agents are equally supportive.
We work assertively to resolve any issues. This has ensured a long-standing A+ rating with the Better Business Bureau.
Your donation experience
'Have a vehicle that you're ready to part with? Consider donating it on behalf of a Canadian charity. 'Need a little more reassurance? Check out our testimonials page for more feedback on the process. Or, call/write in with your curiosities. We're here to assist!
The Canadian Mental Health Association is all set to receive your car, truck, van, SUV, or motorcycle donations.
About the CMHA
"Founded in 1918, the Canadian Mental Health Association (CMHA) is the most established community mental health charity in Canada. It is also the most extensive. CMHA is a presence in more than 330 communities. They provide programs and resources that help to prevent mental health problems and illnesses. CMHA supports recovery and resilience. They enable all Canadians to flourish and thrive."
They offer services and supports to over 1.3 million Canadians. This is no small effort! It is through the combined efforts of more than 5,000 staff and 11,000 volunteers. They work from 1 national office. There are 11 divisions in all provinces and one territory, and 75 community-based branches.
100 years at the forefront
CMHA's mental health fast facts
Who is affected?
Mental illness affects all Canadians at some time through a family member, friend or colleague.
Furthermore, in any given year, 1 in 5 people in Canada will personally experience a mental health problem/illness.
Mental illness affects people of all ages, education, income levels, and cultures.
Approximately 8% of adults will experience major depression at some time in their lives. In addition, 1% of Canadians will experience bipolar disorder (or “manic depression”).
How common is it?
By age 40, about 50% of Canadians will have or have had a mental illness.
Schizophrenia affects 1% of the Canadian population.
Anxiety disorders affect 5% of the household population, causing mild to severe issues.
Suicide accounts for 24% of all deaths among 15-24 year olds and 16% among 25-44 year olds. Suicide is one of the leading causes of death in both men and women from teens to middle age. The mortality rate due to suicide among men is four times the rate among women.
What causes it?
A complex interplay of genetic, biological, personality and environmental factors cause these illnesses.
Alarmingly, 49% of those who feel they have suffered from depression or anxiety have never seen a doctor about it. This is due to the stigma or discrimination attached to mental illnesses presenting a serious barrier.
The economic cost
The 1998 economic cost of mental illnesses in Canada was estimated to be $7.9 billion. This is a tremendous weight on the health care system. Breaking that down, CMHA notes $4.7 billion in cost of care. Furthermore, $3.2 billion were spent on disability and early death.
Additionally, $6.3 billion was spent on uninsured mental health services and time off work for untreated depression and distress.
How does it impact youth?
10-20% of Canadian youth are affected by a mental illness or disorder. This is the single most disabling group of disorders worldwide.
Today, approximately 5% of male youth and 12% of female youth (age 12 to 19) have experienced a major depressive episode.
Moreover, the total number of 12-19 year olds in Canada at risk for developing depression is a staggering 3.2 million.
Once depression is recognized, help can make a difference for 80% of people who are affected. This allows them to get back to their regular activities.
Mental illness is a threat to the lives of children. Canada’s youth suicide rate is the third highest in the industrialized world.
Suicide is among the leading causes of death in 15-24 year old Canadians, second only to accidents. 4,000 people die prematurely each year by suicide.
Schizophrenia is a great disabler as it strikes most often in the 16 to 30 year age group. It affects one person in 100.
Mental disorders in youth are the second highest hospital care expenditure in Canada.
Only 1 out of 5 children who need mental health services gets them.
Ready to give?
Your care for this cause counts. Visit your area CMHA website. Explore their donation options. Or, get curious about how you might volunteer! Hands-on support is often welcome.
Better yet, do you have unused or unwanted car, truck, SUV? What about a van, or a motorcycle? Donate it! It is a quick, simple, and generous way to offer support! The tow is free. The CMHA will receive the net proceeds from your donated car, and you will get a tax receipt. It is a win for all!
The annual pumpkin drop at Blue Grass Nursery was a smashing success. For 16 years the garden shop, joined by XL 103.1, has raised funds for charity by dropping pumpkins. This year Donate a Car Canada was able to join in the festivities.
Sunny skies and warm Autumn air drew a big crowd to the nursery. Three pumpkins, weighing in between 300 - 1200 pounds, were dropped in turn.
One of Donate a Car Canada's supporting tow agents helped Blue Grass out with delivery of two crush-ready cars. Cars, cranes, fireworks, and plummeting pumpkins! It was a massive coming together of skills, physics, and splatter.
Countdown to Smashing Pumpkins
Gifting Alberta Children's Hospital
The Alberta Children's Hospital will be the recipient of funds raised at this year's event. Last year's gift to the ACH was $30,000. We're excited to hear how our joint efforts came together in 2019.
You have Our Gratitude
Thank you Nicole from Ottawa for donating a 2008 Honda CRV to The Ottawa Mission
Thank you Andrew from Stouffville for donating a 2005 Ford Taurus to Canadian Blood Services
Thank you Derek from Victoria for donating a 2006 Honda Accord to Knowledge Network Corporation
Thank you Merilyn from Winnipeg for donating a 2011 Volkswagen Routan to Jocelyn House Inc.
Thank you RICHARD from St Catharines for donating a 2011 Mazda 3 to Humane Society of Greater Niagara
Thank you Lisa from Ottawa for donating a 2008 Toyota Corolla to Epilepsy Canada
Thank you Sara from Ottawa for donating a 2010 Ford Escape to Ottawa Humane Society
Thank you Wayne from Courtenay for donating a 2011 Suzuki Grand Vitara to Canadian Cancer Society
Thank you Kalpesh from Guelph for donating a 2006 Nissan X-Trail to Princess Margaret Cancer Foundation
Thank you Partha from Thornhill for donating a 2010 BMW X5 Diesel to
Thank you Maria from Ottawa for donating a 2013 Mazda 2 to The Ottawa Regional Cancer Foundation
Thank you Claudia from Burnaby for donating a 2008 Volkswagen Golf City to Knowledge Network Corporation
Thank you Larry from Calgary for donating a 2009 Chrysler 300 to Heart and Stroke Foundation
Thank you Meighen Jennifer from Calgary for donating a 2006 Mazda 5 to Alzheimer Society of Calgary
Thank you Amanda from Dundas for donating a 2000 Toyota Camry to Oakville Hospital Foundation