5 start testimonials speak to the heart and soul of who we are at Donate a Car Canada. Priding ourselves on excellence in donor, charity, and agent support alike, we reach for those stars.
What donors have to say
" My service has been fantastic, everyone was very helpful the tow truck driver was here when he said he was going to be and very friendly. I am very happy I chose to donate my car to such a professional and great company. Thank you! " (Alex)
"The towing company called in a timely manner, and pickup was arranged right away. They came within the hour, as promised, and the driver was very friendly.This is an excellent service, and I have recommended it to many people who may be in a similar position to donate in the future. We are so happy we could do this to support the SPCA, and delighted the process was so seamless.Thanks again!" (Maureen)
"I received an email from Donate A Car Canada saying that they have forwarded the net sale proceeds of our 2004 Dodge Ram 1500 Hemi to The Farley Foundation in the amount of $2744.87!" (Kevin)
When things go wonky
We welcome all feedback here at Donate a Car (not all can be 5 star testimonials!). Sometimes donors misread information, and sometimes we run into a glitch in service. We take this so seriously each time it happens. And we post the unhappy testimonials right along with the happier ones.
Kelly noted, " From start to finish the service provided by Donate A Car was excellent. The process was simple and the service couldn't have been more impressive. I was only disappointed that the value of metal has dropped so much lessoning the value of the donation. As the tow truck driver pulled out I thought to call the tow company personally and compliment the professionalism of their driver, he maneuvered our narrow driveway and had everything loaded and paperwork sorted in no time. It was a real pleasure to have dealt with Donate A Car. Thank you"
Even if something more serious occurs (like a mix-up with documentation, or a complication with an estate), our DAC staff are immediate and caring in their hands-on response. Our response time with unhappy donors is same-day wherever possible, and our agents are equally supportive.
We work assertively to resolve any issues. This has ensured a long-standing A+ rating with the Better Business Bureau.
Your donation experience
'Have a vehicle that you're ready to part with? Consider donating it on behalf of a Canadian charity. 'Need a little more reassurance? Check out our testimonials page for more feedback on the process. Or, call/write in with your curiosities. We're here to assist!