Customer Complaints | Keeping Spirits Bright This Christmas

customer complaintsAre you a master of customer complaints? Sometimes customer feedback is spot-on and key to improving service. Sometimes? Well, sometimes we're just taking the stress of the season out on an employee doing their best to keep the holidays running smoothly for all. Continue reading "Customer Complaints | Keeping Spirits Bright This Christmas" →

Covenant House: A Backpack Full of Love

  Covenant House Covenant House believes that no child should be without a home. Through crisis and street outreach, combined with life skills training and in-person support, the CH meets kids where they're at to bring hurting children the safety and resources they need. Continue reading "Covenant House: A Backpack Full of Love" →

And So This is Christmas

…And so this is Christmas. Another year over. As we take time this holiday season to reflect on all that has happened this past year, we are ever mindful and grateful for all those generous hearts who have donated their vehicles to make a difference for the 200+ charities we support. From the Calgary Floods to Chris Hadfield’s outer space experience, it has been a year that Canadians have shown their true colours in spades. Continue reading "And So This is Christmas" →

Feels Like the North Pole – Warm up With a Free Tow!

It’s that time of year when we know the snow and cold will hit most parts of the country, but we’re always in shock and awe when it does! The weather Towoutside has definitely been frightful in our neck of the woods (Calgary), and it’s been a week of, “Baby it’s COLD outside!” followed by, “I can’t believe this weather, brrrr, we should move south!” Can you relate?  Continue reading "Feels Like the North Pole – Warm up With a Free Tow!" →